General information:
All work on our products for transport, connection, commissioning and regular maintenance must be carried out by qualified, responsible specialist personnel (observe VDE 0105; IEC 364).
GENERAL TERMS AND CONDITIONS FOR CONSUMERS
§ 1 Scope of application, customer information
The following General Terms and Conditions (GTC) govern the contractual relationship between JS-Technik GmbH and consumers who purchase our goods. The contract language is German.
§ 2 Conclusion of contract
(1) The offers on the Internet represent a non-binding invitation to you to purchase goods.
(2) You can place one or more products in the shopping basket. In the course of the ordering process, you enter your data and preferences regarding payment method, delivery modalities etc.. Only when you click on the order button do you submit a binding offer to conclude a purchase contract. You can also place a binding order by telephone. The immediate confirmation of receipt of your order by e-mail fax does not constitute acceptance of the purchase offer.
(3) We are entitled to reject your offer within 3 working days. If the three working days expire without result, your offer is deemed to have been accepted, i.e. you are bound by your offer. In the case of a telephone order, the purchase contract is concluded if we accept your offer immediately. If the offer is not accepted immediately, you are no longer bound by it.
§ 3 Customer information: Storage of the contract text
Your order with details of the contract concluded (e.g. type of product, price, etc.) will be stored by us. We will send you the GTC, but you can also access the GTC via our website at any time after conclusion of the contract. As a registered customer, you can access your past orders via the customer login area (orders).
§ 4 Customer information: Correction notice
You can correct your entries at any time before submitting the order by pressing the delete button. We will inform you of further correction options as you progress through the order process. You can also end the order process completely at any time by closing the browser window.
§ 5 Retention of title
The object of purchase remains our property until full payment has been made.
§ 6 Statutory rights of liability for defects and limitation period
(1) Statutory rights of liability for defects exist for our goods. (Warranty 2 years for new goods.)
(2) Your claims due to defects in used goods expire one year after delivery of the sold item to you. Excluded from this provision are claims for damages, claims for defects that we have fraudulently concealed and claims arising from a guarantee that we may have assumed for the quality of the item. The statutory limitation periods apply to these excluded claims. In the event of a guarantee period, the longer period shall apply in favour of the buyer.
§ 7 Limitation of liability
We exclude liability for slightly negligent breaches of duty, provided that these do not relate to essential contractual obligations, damages resulting from injury to life, limb or health, guarantees or claims under the Product Liability Act (ProdHaftG). The same applies to breaches of duty by our vicarious agents and our legal representatives. Essential contractual obligations include in particular the obligation to hand over the item to you and to procure ownership of it for you. Furthermore, we must provide you with the item free of material defects and defects of title.
§ 8 Consumer information: Participation in a dispute resolution procedure
We are prepared to participate in a dispute resolution procedure before a recognised consumer arbitration board.